Contact Wovett as soon as you need to change a paid order. Updates are possible before shipment; after dispatch, order details can no longer be changed.
What can be reviewed
We can usually help with a different item, size, color, style, or model, a shipping-address change, or removal of part of an order. There is no handling fee for a pre-shipment modification, although any product price difference still applies.
Send the request through live chat or support@wovett.com. The preparation clock restarts when the amended details are fully confirmed, so a change can affect your expected arrival date.
Billing information
The billing address defaults to the shipping address. To change it on the checkout page after submitting the order, select "change address" and then "Edit."
If payment has already been made, contact support about either a billing-address or delivery-address update. Delivery details can only be amended before shipment.
If you need to stop the purchase instead
Read Stop an Order Before Shipment for the cancellation procedure. Once an order is traveling, wait for delivery and contact us about a return rather than refusing the parcel.