An additional payment check is intended to confirm that the person placing an order is authorized to use the payment method. It protects customers and Wovett against unauthorized transactions.
Responding to a review
If your order needs verification, check your email for the request and respond with the documents requested for that review. Information supplied for verification is handled carefully. Ask support@wovett.com or live chat if you have questions about the request.
Protect sensitive information
Email may be unencrypted and is not a secure way to send card information. Wovett will never ask you by email for your password, credit card information, or similar sensitive details. An email seeking those details should not receive a reply, even if it appears to come from us. Although we may ask for your name, phishing messages can imitate a legitimate business to obtain other information.
How checkout is protected
SSL/TLS encryption protects the connection between your browser and our servers when personal or sensitive information is collected. This technology is widely used by financial institutions and online services and helps protect payment and personal information in transit.
We work with established payment providers operating encrypted payment environments. Transaction monitoring, risk screening, and fraud-detection tools help identify suspicious activity. An unusual order may be held for additional verification before processing.
Our privacy commitment
We do not sell personal information. We collect information needed to handle orders, provide support, and improve the shopping experience, as well as for the purposes described in Personal Information and Privacy Choices. That policy explains when information may be shared with service providers and other authorized recipients.
If you notice unexpected activity, notify Wovett and your bank or card issuer immediately. Help with account or order security is available through live chat and support@wovett.com.