You can track a Wovett order from your account or with the email address and order number used at checkout. Guest buyers can use the tracking page too.
Choose a tracking route
- Account: sign in to My Account, choose Orders, locate the item, and open Track Order Details.
- Homepage: choose the Tracking Order entry at the top right on a computer or mobile device. Enter the same email address used for the purchase and the order number from your confirmation email.
- Footer: use the tracking entry at the bottom of the page.
- Direct page: visit https://wovett.com/tracking and enter the order details.
Our dedicated tracking platform provides shipment information through these routes. Contact support@wovett.com or live chat if you have difficulty locating an order.
When a new tracking number looks inactive
The first tracking activity can take 3-5 days to appear after shipment. The next carrier facility needs to receive and scan the parcel before an event can be recorded. If there is still no useful information after that period, contact us.
When an existing record stops changing
International shipments may be between facilities or undergoing customs clearance. During those stages, there may be no new event until the parcel reaches the next station. Carrier scanning and system updates can also lag behind the physical movement of a package. Allow time for the record to refresh, or ask us to help check it.
When one order has several packages
Items can leave different warehouses, a popular item may need longer preparation, or size, weight, customs, and courier rules may require separate packages. Packing and logistics arrangements can also lead to a split shipment.
We notify you in advance when a split is arranged and send an email as each parcel ships. Separate parcels may arrive at different times. No additional shipping fee is charged for splitting the order.